We Are Committed To Delivering Your Order Accurately, In Good Condition, And Always On Time.

  • What all locations do you ship?

  • I have ordered already, when would you ship my order?

  • Do you ship on all days?

  • My order has more than one product. Would you ship all of them in single shipping?

  • Will I be notified if my order has been shipped?

  • How can I track my order shipment?

  • How long would it take for my order to reach shipping address?

  • Can you deliver to Hostels/PG/Cantonment/Enclosed Premises?

  • Can you deliver at Remote Locations?

  • How many delivery attempts are made?

  • I still have some question(s). What are my options?

Easy Return Policy is applicable only for 14 days from receipt of the product and applicable only for the following reasons:

  • Dead on arrival
  • Manufacturing defect
  • In-correct product
  • Missing parts or accessories

A return request shall result in replacement with a new product. (Refund shall be processed in rare situations with valid justification, like 'product out of stock'.)

On certain products the manufacturer's warranty may supersede Laptopstore Easy Return policy. This is rare though, in our experience.

Customized products cannot be returned.

If your return shall be eligible for refund, please refer to refund policies.

  • What is the 'refund policy' for items returned?

  • How will I get my money back in case of a refund approved?

  • How will I get refund in case of 'COD' - Cash On Delivery, option?

  • When can I expect the amount to reflect back in my account, after refund initiated?

  • What is an Order?

  • Can an ordered be cancelled?

  • Can I cancel my order while it is in transit?

  • Cancellation charges

  • How can I cancel an order?

  • Can I cancel the order myself by logging to my account?

  • I still have some question(s). What are my options?

Protecting your privacy is very important to us. We have accordingly developed this Privacy Policy to protect your personal information and keep it confidential.We do everything we reasonably can, to protect your rights of privacy on systems and the website, controlled by us. We often may provide hyperlinks to third party websites for product related information. We are not liable for any unauthorized or unlawful disclosures of your personal and confidential information made by those third parties, who are not subject to our control.You should take note that the information and privacy practices of such sites, may be different from ours. Our privacy policy is subject to change at any time without notice.

What information do we collect?

We collect information from you, when you register on our site,place an order or fill out a form. The following information will be collected

  • Name and email address
  • Contact information including phone number
  • Demographic information such as postcode
  • Other information relevant to customer surveys

  • What do we use your information for?

    We require this information to understand your needs and provide you with a better service, and in particular for the following reasons.

    • Internal record keeping
    • To improve our customer service
    • To process the transaction

    • How do we protect your information?

      We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we implement a variety of security measure to maintain the safety of your personal information, when you place an order or register.

      Third party links

      Occasionally, we may offer third party services on our website. These third party sites have separate and independent privacy policies. So we have no responsibility or liability for the content and activities of these linked sites

      Limitations On Liability

      In no event will laptop store or its affiliates orany party involved in creating, producing or delivering the site or its products or services be liable in any manner whatsoever for any incidental, consequential, indirect, special or punitive damages arising out of your access, use or inability to use the site, or in connection with any failure or performance, error, omission, Interruption, defect, delay in operation or transmission, computer virus or line or system failure (Including loss of profits, loss of business or data, business interruption, and damages that result from inaccuracy of the information or inconvenience, delay, or loss of the use of the site). The foregoing limitations apply whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis, even if Laptop Store or its affiliates or any other party has been advised of the possibility of such damages.